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Declaration of impartiality

Management Systems Certification Body PQM aware of the importance of impartiality in carrying out activities related to certification of management systems. Our goal and priority is always to proceed transparently, assess and decide objectively and without any conflict of interest.

To achieve these resolutions, the fulfillment of the requirements for impartiality and independence of the PQM following principles:

    1. take decisions on the certification of management systems, only in an objective and professional assessment of the management systems,
    2. inform interested parties of its action, and transparent procedures to submit all information related to certification Council, which represents the parties,
    3. not certify activities of another certification authority, aimed at certification of management systems,
    4. decision certification authority and the environmental verifier to accept only on the basis of evidence gathered from assessment and to prevent the progress or conclusions assessment affected by other interests or other parties,
    5. analyze, review and take action on potential threats to the impartiality, not to consult,
    6. management systems, respectively not to carry out internal audits in companies which are clients or potential clients of PQM, Ltd., published sequence of steps and certification process, environmental audit and verification, as well as the results of the decision on the certification and validation,
    7. effectively respond to complaints and deal with them appropriately,
    8. handle confidential information from customers, while appropriate to balance the principle of openness and confidentiality in dealing with and responding to complaints,
    9. promotes the activities of the certifying authority in relation to consultancy work on management systems,
    10. a prerequisite for the success or other economic advantage of a particular certification consultancy company,
    11. analyze and take appropriate measures to protect the impartiality if it is threatened by the activities of other persons, bodies or organizations,
    12. comply with ethical principles in all activities related to business PQM, Ltd.,
    13. maintain partnerships with each customer in accordance with the principle that the certification process and its results, including the Decision are not dependent on the financial interests of the company,
    14. carried out by independent certification services for clients and staff monitor this activity,
    15. hold to the principle: "trust but verify", which must meet the principle objective of obtaining evidence and then evaluated,
    16. avoid, respectively. A ban on using methods of intimidation of any person participating in the certification process.


COMS PQM activities are governed by a non-discriminatory manner. Certification Body PQM is independent of other companies and any other pressures that could affect the results of the certification process. The certification authority is responsible in full for decisions regarding certification, including the issuance, maintenance, reconstruction, enlargement, reduction, suspension and revocation of certification.

PQM Certification Authority declares that it is impartial in carrying out activities related to certification of management systems, managing conflicts of interest and ensure objectivity activities related to management system certification.

The certification authority shall, before entering into a contract with the client auditu identify, analyze and, where possible of the dokumentovať konfliktu interests caused poskytovaním certifikácie including any conflicts vyvolaných its relations. If any vzťah raising concerns about fairness, the certifying authority can document and demonstrate how to remove or minimize these concerns.

Hereby commit ourselves to neutrality in the activities of certification to the fact that we do not engage in any manufacturing, commercial or financial activities that might compromise the independence of the company, or succumb to any economic, commercial or political pressure.

Also declare that the services of PQM, Ltd. are available for all organizations and businesses regardless of orientation. Those who want to work at PQM Ltd., must first be identified with this policy and leadership must create favorable conditions and provide necessary resources to act fully in accordance with it.


Approved by:
Ing. Ľuboš Snopek
Head of CBMS PQM


Where to find us

PQM, s.r.o.
Legionárska 6419
911 02 Trenčín

 +421 907 846247
+421 903 846247



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